14 Night Taiwan, Vietnam, Japan Cruise (Celebrity Millennium)

In July 2019, we booked our Celebrity “14-night Taiwan, Vietnam, Japan” cruise onboard the Celebrity Millennium. We liked the itinerary and since I had not been to any of these countries, I was happy to visit them via ship to get a ‘taster’.

I tacked on a trip to Sydney and Brisbane after Hong Kong. I made excruciating detailed plans which included celebrating my birthday there, attending medical appointments, and seeing my family and friends.

I was also excited to spend time in Singapore (pre-cruise) and Hong Kong (post-cruise) to eat my way through the cities.

By late 2019, I was not concerned about the Hong Kong protests even though they were still in full swing, but I was determined to see my family and friends in Australia. The news coverage showed absolute devastation caused by the bushfires and I just wanted to be back in my home country. I would tear up at any mention of the fires and felt useless by being so afar.

Then in early January, the news of the Coronavirus (COVID-19) ramped up.

And my travel plans? They were mostly all wiped out.

January

I kept a close eye on any developments with the Coronavirus from mid-January. The week before our flight to Singapore, I became obsessed with the updates and refreshed my browser every few hours.

The day before our flight, I read of the first human-to-human case in Germany and I decided to forfeit all my Australia travel plans.

At this stage, there was still a lot unknown about the virus however just the thought of any risk of contracting the virus while in Asia, and then unknowingly passing it on to my friends, or their babies, or my elderly ‘parents’ who live in a retirement village, or to the patients in the hospitals (some in remission) I was scheduled to visit,

versus

the cost of losing my non-refundable (flights, hotels, cars), buying a new alternative flight from HK, and missing my medical check-ups… the risk, although little, was too much for me to take. I said goodbye to the thousands of dollars I’d forfeit but I knew I would be able to sleep at night.

Meanwhile, some cruise lines had started cancelling their Asian sailings and offering refunds to their customers, Celebrity had not. For us to cancel the cruise at that time would have cost us flights, 100% of the cruise, and 100% of shore excursions. It was cheaper for me to cancel my Australian segment than for the both of us to cancel the Asia segment.

On January 29, with an arsenal of disinfectant products packed and as carry on (with plans to buy more we arrived in Singapore), we caught a red eye that landed the next morning.

We spent our first day in Singapore (January 30) eating crab. We went to three restaurants for Singapore’s famous Chili Crab. We went to Red House (Prinsep Street) for lunch, then to JUMBO Seafood (Dempsey) for dinner #1, and then to Long Beach (@ Dempsey) for dinner #2.

The crab at all three locations were excellent. If I only had a couple of hours in Singapore and I was close by to any of the above restaurant brands, I would be happy to eat at any of them.

The accompanying foods we ordered at each of these restaurants were also excellent. At Red House we ordered Dim Sum, JUMBO we ordered Cereal Prawns, and at Long Beach we ordered their famous Pepper Crab.

As we slept that night, in a deep, deep food coma, the World Health Organization declared the 2019-nCoV (coronavirus) as a global health emergency. It was no surprise to us with this announcement considering the fast-growing number of cases and deaths.  

We woke up on January 31 at 9am and checked our emails before going to breakfast. It was then that we read the not-so shocking Celebrity announcement (received at 3am local time). Our end port, Hong Kong, had been changed to Singapore, and we were no longer visiting two ports in Japan but one port in Philippines.

ItineraryOriginalChange 1 (Jan 31)
Embarkation portSingaporeSingapore
Port 1Phu My, VietnamPhu My, Vietnam
Port 2Nha Trang, VietnamNha Trang, Vietnam
Port 3Hue/Danang (Chan May), VietnamHue/Danang (Chan May), Vietnam
Port 4Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)
Port 5Kagoshima, JapanManila, Philippines
Port 6Okinawa, Japan 
Disembarkation portHong KongSingapore
# of sea days57

What we were shocked about were the options given to us by Celebrity – a “100% Future Cruise Credit” (FCC) or take the cruise and receive “up to $500” for “flight changes”.

We spent most of the day in our hotel room calling our travel agents, airlines, and Celebrity to understand our situation. We knew our travel insurance policies did not cover Coronavirus. After hours of phone calls, we discovered our situation would be to either a) take the free cancellation & Celebrity credit (to use on a future trip) but forfeit our flights and hotels, or b) take the risk and some money to help with flight changes.

At that point in time, I had already forfeited thousands by not going to Australia, and was not feeling all that jazzed with Celebrity leaving it so last minute to give us notice, so option a) was not that appealing (plus FCC have a lot of T&Cs).

We felt like we were up against a wall and that Celebrity knew we would opt for b) since we (and most of its passengers) would already be in Singapore. We also decided that since the Celebrity’s notice said they would not permit any passengers that had travelled to/from China and/or HK onboard, being on the ship would be safe. I predicted that we would most likely skip most or all ports to reduce the risk.

The following day, we made our way to the Singapore cruise terminal for our sailing. Trying to do the math? Email received 3am. Email opened 9am. Boarding time was 12pm the next day. Sailing time was 5pm.

February

Onboard the Celebrity Cruise Millennium February 1 sailing

Feb 1, Day 1:

We arrived at Singapore cruise terminal around 12pm and it took less than 30 minutes from check-in, to security to embarkation.

There were still a lot of passengers checking-in – it was far from empty, but the queues were not long. I was asked twice (Jon only once) during the boarding process to whether we had been to/from China and/or HK in the past 14 days (basically it was an honesty system. If people had been to/from China and/or HK they were issued a 100% refund from Celebrity but would lose out on any other travel bookings… so the possibility of desperate people would and could have just said “no”). I did not see any medical checks being completed (eg no temperature readings via temp gun or heat machine). Lastly, besides us, very few people were wearing face masks.

When onboard and in our cabin, our first impressions were: wow! The Millennium had completed its “Revolution” (a fancy marketing term for renovations) in February 2019. When we opened the door to our Ocean View cabin, I was instantly delighted with the décor, the bathroom, and the amount of storage available. Areas around the ship which had been refurbed (as not everything was updated) were lovely, also. (We sailed on Celebrity Silhouette last year which had not gone through its “revolution” and although the room was functional, it was dated and drab.)

Before
Before
After
After

Our fellow passengers and crew appeared to be in excellent spirits despite the situation. There were a noticeable number of fewer passengers, and of those, quite a few had the random sneeze and cough here and there.

We spent the rest of the day discovering the ship. I noticed there was no mention of the Coronavirus by staff or in the Daily Planner. Regardless, I still sanitized our room with Clorox bleach in the bathroom, Clorox wipes over all the handles, benches, surfaces, remote control, etc. And sprayed Febreze over the bed, pillows, seat, and curtains.

Sadly, at bedtime, I experienced several issues relating to the hygiene of our cabin which we had not noticed earlier, that caused me to freak out.

1. Around 10pm, I noticed the water was not draining efficiently after I had my shower. I did not like the idea of water just sitting in the shower and becoming a breeding ground for bacteria. I re-dressed and walked to Guest Services who said they would send Engineering to our room in the morning.

2. After I got into my PJs, I pulled back the covers to jump in for some much-needed sleep (we had been up until 1-2am making phone calls after we received the Celebrity email). Instead of jumping in, I was greeted with two large stains on the bed. A sudden panic came over me of how clean the room was at this point, and I called Guest Services to report this. They said they would send the Night Attendant to come replace the sheets.

3. As I waited for the Night Attendant, I went into the wardrobe to fetch one of the complimentary bathrobes to wear to cover up my PJs. The first one felt soft and after a quick sniff, smelt like it had been lightly worn. The second one had brown-yellowish stains around the collar and cuffs, and upon closer to inspection, a hair around the collar. Disgust followed closely by panic and I called Guest Services to complain and insisted the Night Manager call me back. In a few minutes, the Night Manager arrived at my door and after showing him the bathroom, the bed and the robes, he apologized and reassured me that the Night Attendant would arrive shortly with new linens.

By the time the linens were changed, it was past mid-night and I had another restless night’s sleep worrying about just how clean our room was. I was upset that Celebrity/our Guest Attendant who had fewer rooms to clean (as the sailing was far from full) could miss such obvious things. The Coronavirus was now a global concern yet they failed to pay *more* attention to cleaning details. I was also disgusted and disturbed to think that this was the level of cleanliness/attention to details would even be for a “business as usual” sailing.


Feb 2, Day 2:

I called and visited Guest Services at least six times throughout the day as I was eager to move rooms. I felt I had been patient so by 3pm, I was well and truly over waiting to get out of our filthy room. I was over being fobbed off by Guest Services so when I spoke to John at the Guest Services counter around 3pm, I showed him my videos and photos, explained what happened the night before and told him our bags were packed and I was ready to go. He went into the back office and came back with two new SeaPasses to a Balcony cabin (essentially an upgrade). I think it was the photos and videos that did the trick.

As this day was a sea day, we just bummed around the ship. I felt that guests and crew seemed to be in good spirits. I overheard a group of 5-6 English speaking passengers sharing the same sentiment as us: that we were notified way too late to cancel but would make the best of the situation.

I overheard the ship was 10-50% empty.

The news broke that Philippines reported their first Coronavirus death (in Manila) and I suspected that we would no longer dock at that port, but we received no announcement on that ship to say otherwise.


Feb 3, Day 3:

We docked at Phu My, Vietnam and we went on the Celebrity Shore Excursion: “Saigon On Your Own”. When we disembarked, our temperature was taken via temp gun to our forehead. Celebrity provided free bottles of water after the gangway but no face masks. At port, I noticed a split number of locals were wearing face masks vs no face masks.

We made our way to the Ben Thanh Markets, to a fancy shopping mall, lunch at Ngon Restaurant (which was like a small PF Changs) but the highlight and “find” for the day was Running Bean coffee shop for a great coffee, juice, and cake.

When we finished our tour and re-boarded, our temperatures were not taken by the temp gun.

Itinerary change #2 appeared in our cabin later that day to announce that the Philippines was scrapped and instead, we would go to Kota Kinabalu, Malaysia.

ItineraryOriginalChange 1 (Jan 31)Change 2 (Feb 3)
Embarkation portSingaporeSingaporeSingapore
Port 1Phu My, VietnamPhu My, VietnamPhu My, Vietnam
Port 2Nha Trang, VietnamNha Trang, VietnamNha Trang, Vietnam
Port 3Hue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), Vietnam
Port 4Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)
Port 5Kagoshima, JapanManila, PhilippinesKota Kinabalu, Malaysia
Port 6Okinawa, Japan  
Disembarkation portHong KongSingaporeSingapore
# of sea days577

I noticed that not one crew member (except for the Captain) had mentioned “Coronavirus” so far. I wondered if they were advised not to.


Feb 4, Day 4:

We docked at Nha Trang Bay, Vietnam which was a 5-8min tender to shore. Our temperatures were not taken at disembarkation like the previous day.

We decided not to book any shore excursions for this port. I had googled and saw that Vinpearl Land via the famous cable car was only a 10-15 min walk from the port, so we decided to do it on our own. The tour via Celebrity cost approx. US$100-120. It cost US$40 on our own.

At the port, we made our way through a large group of vendors offering taxis and tours who would run after us, or walk and talk at us. Although this experience is not new to me, it is still unpleasant all the same (I especially dislike it when there is any physical contact). Seafood was sold on the side of the streets and the level of cleanliness on the streets were far from clean. I mention this for future travelers – I am of Asian descent and travelled through similar cities, so it didn’t faze me. I think all the tour vendors will become more desperate with any tourist in the region now that tourists from China will be prohibited to visit. If you stop at this port, please prepare yourself with this confrontation.

Our temperature was taken upon entry to the park. The park itself was cool. Empty but that wasn’t terrible for us (Jon hates waiting in lines). Vinpearl Land had a zoo, garden, rides, hotel, plenty of places to eat and drink. We went on two rides, went through the zoo and headed back to the ship.

When back on the ship (our temperature was not taken upon re-boarding), I read the news of the second death outside of China – it was in Hong Kong.


Feb 5, Day 5:

We docked at Da Nang, Vietnam and we went on the Celebrity “Ba Na Hills And Golden Bridge” shore excursion. Our temperature was not taken when disembarking but free water bottles were provided after the gangway.

The tour involved an approx. 60 min coach journey (we drove past a man defecating in the bushes while another was urinating – so if this doesn’t appeal, maybe close your eyes until you get to your destination) to Ba Na Hills where we took the first cable car to the Golden Bridge (two giant hands sticking out, holding a golden bridge – awesome photo opps), and then a second cable car to Sun World (a theme park). Upon entry to Sun World, we were given face mask.

The breaking news for the day: Coronaviruses were confirmed onboard Princess’ Princess Diamond ship and it was going to be quarantined. I imagine this was any cruise line’s worst nightmare relating to the Coronavirus.

While we re-boarded the ship and back on our Wi-Fi package, we received messages and phone calls from family, friends and work asking if we were on-board the quarantined Princess ship. We were given a heads-up that depending how the Coronavirus situation unraveled, we may need to be quarantined when we arrived home. Along with these messages, we received another itinerary change in our cabin advising that we would no longer be going to Taiwan but to Halong Bay, Vietnam for an overnight, and Kota Kinabalu would be extended to an overnight.

ItineraryOriginalChange 1 (Jan 31)Change 2 (Feb 3)Change 3 (Feb 5)
Embarkation portSingaporeSingaporeSingaporeSingapore
Port 1Phu My, VietnamPhu My, VietnamPhu My, VietnamPhu My, Vietnam
Port 2Nha Trang, VietnamNha Trang, VietnamNha Trang, VietnamNha Trang, Vietnam
Port 3Hue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), Vietnam
Port 4Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Halong Bay, Vietnam (overnight)
Port 5Kagoshima, JapanManila, PhilippinesKota Kinabalu, MalaysiaKota Kinabalu, Malaysia (overnight)
Port 6Okinawa, Japan   
Disembarkation portHong KongSingaporeSingaporeSingapore
# of sea days5776

We were losing ports that were of significant interest and the point of the cruise, but it couldn’t be help since the ports were literally closing its doors to us. What was to be a “14-night Taiwan, Vietnam, Japan” had turned into a “14-night Vietnam, Malaysia” cruise.

I had predicted that we would skip Taiwan from the beginning. It made no sense to me that if Hong Kong was going to be cancelled than Taiwan would be, too. But of course, I did hold a flicker of hope we would still dock.

After this third itinerary change, we went to dinner and drinks and overheard fellow passengers and their mixed reception of the news. We also overhead an Officer in the lift talking on the phone. She was requesting approval to reimburse a couple’s taxi who had made plans to get off at next port. It did not surprise us that passengers were literally wanting to jump ship at that point – whether it be due to extensive itineraries changes, or the Japanese quarantine news.

Approximately 4 hours after the third itinerary change (10pm-ish), the Captain announced over all the speakers on the ship (we were in our cabin) that we were no longer able to dock at Halong Bay. We would head to Laem Chabang (Bangkok), Thailand instead. The port is approx. 2.5 hours drive from Bangkok.


Feb 6, Day 6:

We woke up at 6am to find the updated itinerary had been slid under our cabin door after the Captain announcement.

ItineraryOriginalChange 1 (Jan 31)Change 2 (Feb 3)Change 3 (Feb 5)Change 4 (Feb 6)
Embarkation portSingaporeSingaporeSingaporeSingaporeSingapore
Port 1Phu My, VietnamPhu My, VietnamPhu My, VietnamPhu My, VietnamPhu My, Vietnam
Port 2Nha Trang, VietnamNha Trang, VietnamNha Trang, VietnamNha Trang, VietnamNha Trang, Vietnam
Port 3Hue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), Vietnam
Port 4Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Halong Bay, Vietnam (overnight)Laem Chabang (Bangkok), Thailand
Port 5Kagoshima, JapanManila, PhilippinesKota Kinabalu, MalaysiaKota Kinabalu, Malaysia (overnight)Kota Kinabalu, Malaysia (overnight)
Port 6Okinawa, Japan    
Disembarkation portHong KongSingaporeSingaporeSingaporeSingapore
# of sea days57767

It was a much-needed sea day after three back-to-back port days. However, it ended up being a busy day.

  1. We spent most part of the day doing admin such as figuring out new plans for the new ports, investigating new flights, providing Guest Services invoices for reimbursements. All of this meant time lining up at Guest Services, Shore Excursions, on-hold to our airlines and travel agencies.
  2. I had learnt that crew received 60 mins of free internet per month, and no phone calls. I never thought to ask in the past but after we were bombarded with messages following the Princess Diamond quarantine, I asked crew if they were able to contact their loved ones to give them reassurance but was totally shocked to find out how little they received. A crew member even tried to explain that it was not that bad as they have an Asian SIM card that they can use – but as I pointed out, it would not work ‘out at sea’ and since our itinerary added more sea days, and if quarantined we would all be at sea, the SIM would be useless. I spoke to Guest Services, emailed Celebrity, called Celebrity in the US, and wrote a letter to the Hotel Director. I felt it was unreasonable to expect crew to provide guests reassurance and upkeep morale if they themselves were not able to provide/receive reassurance from their loved ones (mostly in Asia).
  3. When I was in the shops, one staff member was telling her colleague that she was not feeling well and would “go to medical to get tested” the following day. I did not appreciate hearing that and asked Guest Services if they could note that staff should be careful of what they are saying in public since being quarantined at sea was not an unheard of event anymore.
  4. The most alarming information I received by a Guest Services personnel was that Celebrity allowed 12 passengers that had transited through Hong Kong to board our sailing. According to the original communications we received prior to boarding dated January 31 (two emails), it specifically said no guests that had been to/from China and/or Hong Kong in the last 15 days would be permitted to board. When I called Celebrity HO on +1 316 554 5961 at 8:16pm to note my concerns, the rep had me on the line while they received notification from her supervisor. She confirmed that the Millennium had made the decision to allow 12 passengers they knew had transited through HK onboard despite reassuring guests they would not. I was absolutely dumbfounded and heartbroken when I found out this news. We had been deceived after we had been told that our “safety” was Celebrity’s “priority”. I could not believe Celebrity had opened themselves to such negligence but also taken away our decision to assess what risk we were comfortable with. 

We heard that 140 passengers were planning to get off at Thailand and go straight home. I started to think whether these passengers were onto the right thing.

I was no longer happy to be onboard. The changes to the itinerary were one thing but the fact I no longer felt safe from the virus and Celebrity had knowingly deceived us with these passengers were another.

That night we returned to our cabin after dinner with a voicemail message from the Hotel Director. I called him back and he thanked me for my letter regarding the internet for the crew and asked if we could meet the following day to address my concerns.


Feb 7, Day 7:

We met with the Hotel Director in the morning to discuss my concerns from the previous day. I had calmed down a little overnight after I was able to process the information. I felt the meeting went well. I felt my concerns were heard and acknowledged.

Regarding the crew and their internet access – I was informed that all crew have unlimited use of WhatsApp on top of their standard internet access, plus extra internet allowances if they asked for it. Any crew from HK or China are being provided for especially.

Regarding the 12 passengers allowed to board that had transited through HK within a very short period of time (guests that had a long layover in HK or that had stayed overnight were turned away), we were advised that the senior doctor onboard along with the Singaporean health authorities had cleared these passengers after they had been thoroughly screened. After hearing this, I felt reassured that we were safe. I asked that a mass communication be provided to all guests, so they had the option to make the decision to stay or leave since this decision (allowing 12 passengers) was made for them.

We met with the Hotel Director again that night and he informed us that WeChat was now also available. I was delighted to hear this and felt reassured that the crew were being considered. However the mass comms would not be something that could happen and he preferred to talk one on one with passengers.


Feb 8, Day 8:

We woke at 5:30am to find a new announcement under our cabin door.

It was to inform us that not only were we no longer on track to arrive in Thailand at 7am, but that the rest of our cruise had been canceled.

During the night, our ship had turned around and was on its way to Singapore, with an expected arrival time of 10pm the next day.

ItineraryOriginalChange 1 (Jan 31)Change 2 (Feb 3)Change 3 (Feb 5)Change 4 (Feb 6)Change 5 (Feb 8)
Embarkation portSingaporeSingaporeSingaporeSingaporeSingaporeSingapore
Port 1Phu My, VietnamPhu My, VietnamPhu My, VietnamPhu My, VietnamPhu My, VietnamPhu My, Vietnam
Port 2Nha Trang, VietnamNha Trang, VietnamNha Trang, VietnamNha Trang, VietnamNha Trang, VietnamNha Trang, Vietnam
Port 3Hue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), VietnamHue/Danang (Chan May), Vietnam
Port 4Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Keelung, Taiwan (overnight)Halong Bay, Vietnam (overnight)Laem Chabang (Bangkok), Thailand 
Port 5Kagoshima, JapanManila, PhilippinesKota Kinabalu, MalaysiaKota Kinabalu, Malaysia (overnight)Kota Kinabalu, Malaysia (overnight) 
Port 6Okinawa, Japan     
Disembarkation portHong KongSingaporeSingaporeSingaporeSingaporeSingapore
# of sea days577675

As one would expect, the day was a wipe out for most guests as they scrambled to figure out new travel arrangements. The line to Guests Relations was constant, the queue for the laptops set up for guests who did not bring their own was reasonable (relative to how many people were on board I suppose), and Wi-Fi was opened up to all guests to use to make their arrangements.

Initially the feelings onboard from passengers sounded a bit mixed: from disappointment to relief, and by lunch, fellow passengers seem to be in better spirits.


Feb 9, day 9

This was to be our full last day to our “holiday.” The number of sniffles and coughs increased but probably no more than other cruises at this stage. Regardless, I still did not appreciate the lady behind me at Café Bacio hacking up minutes on end while I tried to drink my mocha.

It also did not help that the day started out overcast, rainy and a tad bit miserable. On the other hand, it was probably a fitting end to the trip. Thankfully, the skies opened, and we received some sunshine to help brighten our moods.

We sailed into the waters of Singapore and it was a glorious sight to see – Singapore all lit up (I may be a bit bias), and per scheduled, we docked at port at 10pm. However, even though we had docked, I was still prepared for the unexpected and that we would be turned away at disembarkation because at this point. We had gone through so many constant changes that I was unable to feel at ease until the situation was current.


Feb 10, day 10

Passengers could disembark starting at 7am. When I woke at 7:30am, I glanced at the cabin door to see no announcement paper, and through the balcony door to see that we were still docked.

It was official. We were on the last day of our “9 night Singapore to Vietnam, roundtrip” cruise. It was a wonderful relief but my worries were far from over. It was not until we cleared ship security, airport security, home airport security did I really feel like it was completely over.

Celebrity provided complimentary shuttle buses from the cruise terminal to the airport (Terminal 1). We could stay on board until 5pm and inside our cabins until 4:30pm. This was awesome for us as we didn’t need to pack the night before (unless we wanted our bags taken for us).

At approximately 2:30pm, we hopped onto the shuttle bus and made our way to Changi airport.

While in the airport lounge, I bumped into two fellow cruise passengers that told me they had been on the same ship on the previous sailing doing a “back to back”. Their sailing docked in Hong Kong for an overnight January 26-27 – just 5 days before our sailing. Yes, this was not in line with what I was previously informed. Another Celebrity fail.

We caught our 7:30pm flight without issue. Unfortunately, I sat in front of a major asshat of a man who openly coughed the entire flight with one of those deep, relentless coughs. It was not muffled as to try and cover his cough or coughed downwards. Some people.

And that ended our short Asia adventure.


You may be wondering what we received as compensation we received from Celebrity. Everyone onboard received a 100% refund and 50% Future Cruise Credit.

My Actual Travel

My Singapore > “14-night Taiwan, Vietnam, Japan” cruise > Hong Kong > Sydney > Brisbane trip

turned into

Singapore > 9-night Singapore to Vietnam – roundtrip cruise.

I had an amazing time in Singapore and grateful we were able to squish in some travel before all the travel advisories. I feel sorry for the travel industry… they have certainly taken a hit and will unfortunately suffer for a little longer.

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